ATM Processing Support
ATM Driving
- Fully 3DES compliant
- Communications options
- Dial-up via shared or dedicated voice grade telephone service
- Internet Protocol direct connectivity
- Leased line emulation
- ATM Transaction Support for switching, approval and/or reversal support
- Daily network-wide settlement via Federal Reserve System and Direct Deposit
- ATM Assist automated internet reporting (real time, weekly & monthly)
Technical Support
- True 24/7 Help Desk technical support Hot Line
- New ATM setup on switch
- New ATM 3-DES CIM programming and shipment
- ATM equipment installation support
- ATM Equipment trouble shooting and repair with owner
- Replacement parts shipping
- Returned parts testing & repair
Accounting Support
- Settlement Help Desk
- Month-End transaction settlement & billing
- Daily and month-end manual transaction activity reporting to owner(s)
- Daily Reg-E claims processing & network presentment
- New ATM equipment ordering & shipping
VISA and CIRRUS Operating Regulations Compliance
- Sponsor bank relations, monthly reporting and annual compliance audits
- Processing agreement compliance management
- ATM owner(s) background checks & credit checks
- 3-DES compliance issues
- ATM location survey compliance management